Privacy Policy

Tabimori, Inc. (hereinafter referred to as “we” or “the Company”) establishes this Privacy Policy regarding the handling of personal information obtained through our website sushiuniversity.jp (hereinafter referred to as “the Site”) and the sushi tours and experiential services we provide (hereinafter referred to as “the Services”).


1. Collection of Personal Information

In order to provide the Services, we may collect the following personal information:

(1) Information provided directly by customers

  • Name
  • Email address
  • Phone number
  • Hotel accommodation information
  • Reservation details (number of participants, dates, etc.)
  • Dietary restrictions (vegan, vegetarian, allergies, etc.)
  • Inquiry content
  • Other information necessary for providing the Services

(2) Payment-related information

Tour fees are generally paid in cash on the day of the tour. If online payment is used, sensitive information such as credit card details is not retained by the Company and is securely managed by the payment processing company.

(3) Information obtained automatically

When using the Site, the following information may be collected automatically:

  • IP address
  • Browser type
  • Device information
  • Access date and time
  • Pages viewed
  • Information obtained through cookies and similar technologies

2. Purpose of Using Personal Information

  • Managing reservations for sushi tours and related services
  • Contacting and supporting customers
  • Providing information about reservation confirmations, changes, and cancellations
  • Providing and operating the Services
  • Improving and analyzing service quality
  • Preventing unauthorized use
  • Complying with legal obligations

3. Provision of Personal Information to Third Parties

We will not provide customers’ personal information to third parties except in the following cases:

  • To guides, restaurants, and partner companies as necessary for operating the tour
  • To payment service providers for processing payments
  • When disclosure is required by law
  • When the customer has given consent

4. Management of Personal Information

We take reasonable measures to ensure the accuracy and security of personal information and to prevent unauthorized access, loss, destruction, alteration, or leakage.


5. Use of Cookies and Similar Technologies

The Site may use cookies and similar technologies to improve service convenience and analyze access.
Information collected through cookies does not include personally identifiable information.
Users can restrict or refuse the use of cookies through their browser settings.


6. Access Analytics Tools

The Site may use access analytics tools to improve services and analyze usage. Data collected through these tools is anonymized and does not identify individuals.


7. Comments and Inquiry Forms

Information submitted through inquiry forms may be stored. Such information is used only to respond to inquiries and improve services. IP addresses and other information may also be collected for spam prevention.


8. Photography and Videography

During our tours and experiential programs, photographs and videos may be taken for service documentation and promotional purposes.

These photographs and videos may be used for:

  • Our website
  • Social media
  • Advertising and promotional materials
  • Media publications

Photographs and videos will only be used with the customer’s consent. Consent is confirmed through a post-tour survey.


9. External Services

The Site may use the following external services:

  • Payment services
  • Reservation management systems
  • Access analytics tools
  • Social media integration services

Personal information handled by these services is subject to the privacy policies of the respective service providers.


10. External Links

The Site may contain links to external websites. We are not responsible for the handling of personal information on those linked websites.


11. Disclosure, Correction, and Deletion of Personal Information

Customers may request disclosure, correction, or deletion of their personal information. Please contact us at the address below if you wish to make such a request.

11-1. Rights of Overseas Residents including GDPR

We respect the rights of customers residing overseas, including those in the EU, to access, correct, delete, or restrict the use of their personal data. For more information or to exercise these rights, please contact us using the information below.


12. Changes to the Privacy Policy

We may update this Privacy Policy as necessary. Changes take effect at the time they are posted on the Site.


13. Contact

Company: Tabimori, Inc.
Website: sushiuniversity.jp
Email: services@sushiuniversity.jp
Revision date: April 3, 2026