Frequently Asked Questions-Sushiuniversity

What is the appeal of Sushi University?

We are sure you’ve never heard of an interpreter accompanying you to a restaurant. Why does Sushi University go through the trouble of providing an interpreter? This is because sushi restaurants have an element that you won’t find at any other restaurant in the world. That is because they are the only restaurants where you can have a direct conversation with the chef. Sushi chefs make the sushi in front of the customers and in addition to chatting while the sushi is being made, they also make an effort to invite conversation that inspires thoughts of the changing seasons and make your experience memorable. Normally this isn’t an option for visitors who don’t speak Japanese, but our interpreter gives you this opportunity. This is one thing that makes Sushi University interesting and unique.


What to expect

The more you know about sushi, the better it tastes. Let’s consider the meaning of these words.

Fish and shellfish are worked with while they are still fresh and fixed into a state that they can be stored. This process was created for Edo-style sushi and has continued to be passed down for approximately 200 years.

These methods were normal practice during a time without refrigerators and the practices continue in almost the same way today. However, the purpose has shifted from optimum storage to optimum taste of each ingredient. In other words, sublimation for even more delicious sushi.

The techniques known as “work” on the sushi, including salting and soaking in vinegar, steaming and boiling and thorough pickling are commonly known in Edo-style sushi, but do you think about which work is applied to each individual topping when you eat it?

Just slicing up seafood and slapping it on some vinegar rice is not Edo-style sushi. It’s fresh. It has fat on it. You should think about the work put into the dish, not just whether the fish is sweet or fatty.

Sushi University offers plans that allow you to acquire basic knowledge of Edo-style sushi while you’re eating. After the lecture you’ll want to visit sushi restaurants even more than ever before.


Why us

Sushi University interpreters aren’t just translating the words. There are a lot of things that even regulars at sushi restaurants don’t know. This is because restaurant mentor is always watching over everyone and is in a position to answer questions honestly. The mentor normally doesn’t take the initiative to talk to people and it might just be the interpreter’s job to create opportunities for dialogue.

Our interpreters are able to do this because they are well-versed in Edo-style sushi and have a firm grasp of the basics of why each sushi dish is good and what work was done to make it so delicious. Interpreters who are not familiar with sushi get caught up in just the words of the interpreting and often don’t have the capacity to engage in meaningful exchange with the mentor. Not just anyone can become an interpreter.


What sushi restaurants does Sushi University visit?

This information isn’t disclosed until the day of the course. If students learn the name of the sushi restaurant in advance, they may search for it online and find mistaken information or acquire unnecessary preconceptions. The course is not about where you will eat the sushi, but why it is delicious and what Edo-style work has gone into the dishes to create that flavor. This is what you should focus on during your visit. Thank you for your understanding.


Can you provide interpreters for languages other than English?

In Tokyo there are very few interpreters for languages other than English. However, if you apply well in advance, we may be able to find an interpreter in your language of choice. In this case, an extra fee will be applied.


Can children participate in the program?

Sushi University courses are not overly formal, but participants need to stay in their seats for a period of time. Please consider this when making your reservation.


Is there a children’s menu available?

Unfortunately, the sushi roll dishes that children tend to enjoy such as Salmon and Avocado rolls and California rolls are not available on a traditional Edo style sushi menu. For children, the portions and number of toppings will be reduced and served without wasabi.


Is it OK to take photos during the lecture?

It is OK to take photos of anything you are interested in, such as sushi ingredients and knife skills. A sushi master has given us permission. However, please be careful not to accidentally get a picture of any other customers.


Can I book a large party online?

Online reservations can be made for up to seven guests. For a party of 8 or more people, or anyone who is interested in reserving an entire restaurant, please email services@sushiuniversity.jp with the name of the course, the date, the number of people, your name and etc.


What is the cancellation policy?

If you need to cancel or amend your booking, please let us know as soon as possible. No cancellation fee will be charged as long as the booking is cancelled at least 24 hours in advance.


How do I cancel my booking?

Bookings must be cancelled on the link included in the email confirming the reservation. Cancelations will not be accepted over the phone.


What if an emergency happens and I have to cancel last minute?

Cancellations are handled on a case by case basis and at a manager’s discretion. We will always be hospitable and take the circumstances into consideration.


Do your oils contain trans-fat?

Our oils do not contain trans-fat.


Am I allowed to bring my own drinks?

No, guests are not allowed to bring their own drinks under any circumstance.


Do you allow smoking inside the building?

No, we’re sorry, we do not.


What types of payment do you take?

We are sorry to inform you but we do not accept payment by credit card. We only accept payment by cash only.


How do I make a complaint, say thanks or suggest an idea?

Complaints, compliments and suggestions can be sent to us via email to

services@sushiuniversity.jp


We hope this information will be helpful.

Revision date: January 26, 2018